Privacy Policy

1Information We Collect

We collect the following categories of information when you register for and use InboxEarners:

• Account information: your name, email address, and phone number provided during sign-up.
• Payment information: your M-Pesa registered phone number, used solely to send your gig earnings.
• Activity data: gigs completed, task submissions, earnings history, and withdrawal records.
• Device and usage data: IP address, browser type, and general usage patterns collected automatically to help us improve the platform.

2How We Use Your Information

We use the information we collect to:

• Create and manage your InboxEarners account.
• Match you with available gigs and process your task submissions.
• Calculate and send your earnings via M-Pesa.
• Communicate with you about your account, gigs, or support requests.
• Detect and prevent fraud, abuse, or violations of our Terms and Conditions.
• Improve our platform, gig offerings, and overall user experience.

3M-Pesa & Payment Data

Because InboxEarners pays earners directly through M-Pesa, we collect and store your M-Pesa registered phone number to process withdrawals. We do not store your M-Pesa PIN or have access to your M-Pesa account balance. Payment processing is handled through Safaricom's official M-Pesa channels, and InboxEarners never asks you to share your PIN or one-time passwords with our staff.

4Sharing Your Information

We do not sell your personal information. We may share limited data with:

• Payment processors (such as Safaricom M-Pesa) solely to complete your withdrawals.
• Service providers who help us operate the platform, such as hosting and analytics providers, under strict confidentiality obligations.
• Legal authorities where required by Kenyan law, court order, or to protect the rights and safety of InboxEarners and its users.

5Cookies

InboxEarners uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how our platform is used. For full details, please see our Cookie Policy.

6Data Security

We apply reasonable technical and organizational measures — including encrypted connections and access controls — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we encourage you to keep your login credentials confidential.

7Data Retention

We retain your personal information for as long as your account remains active, or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain records as required by Kenyan tax and financial regulations.

8Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention requirements.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details below.

9Children's Privacy

InboxEarners is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has registered an account, we will take steps to delete the associated data.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Continued use of InboxEarners after changes take effect constitutes acceptance of the revised policy.

11Contact Us

If you have questions about this Privacy Policy or how your data is handled, reach out to us: